1. Who We Are.
North Coast Security is a security consultancy and private security provider based in the UK. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This policy explains what information we collect, why we collect it and what your rights are.
2. The Information We Collect
We may collect and process the following personal information about you:
Contact Details: Information you provide when you contact us via our website, email, or phone. This includes your name, email address, phone number and address.
Client Information: If you become a client, we will collect information necessary to provide our security services, such as property details, site plans, business operations and relevant information about the people involved.
Website Usage Data: We use cookies and analytics to collect information about how you use our website. This helps us to improve our website and services.
3. How and Why We Use Your Information
We use your information for the following reasons and under the following legal bases:
To Respond to Your Enquiries: We use your contact details to reply to your questions and provide you with information about our services. This is based on our legitimate interest to run our business and respond to customer queries.
To Provide Our Security Services: When you become a client, we use your information to create and implement a tailored security plan. This processing is necessary for the performance of a contract we have with you.
To Improve Our Services: We analyse information gathered during our risk assessments and security operations to refine our methodologies and improve the quality of our services. This is based on our legitimate interest to continually enhance our professional security offerings.
For Legal Obligations: We may use and share your information when we are required to by law, for example, for a request from law enforcement. This is necessary for us to comply with a legal obligation.
Our Legitimate Interests
As a security provider, our legitimate interest is to offer professional and effective security services. The personal information we collect is essential for conducting thorough risk assessments and creating security plans that are truly bespoke and protective. The benefits of this—your safety, security and peace of mind—outweigh any potential risks to your privacy, as we only collect necessary information and handle it with the utmost confidentiality.
4. Sharing Your Information
We will not sell or rent your personal information to third parties. We may share your information with trusted third parties, such as subcontractors, but only where it is necessary to provide our services to you or to comply with a legal obligation.
5. Data Security
We take the security of your data seriously and have implemented appropriate technical and organisational measures to protect your information from accidental loss, misuse or unauthorised access.
6. Your Rights
Under UK data protection law (UK GDPR), you have rights regarding your personal data. These include:
Right to Access: You can ask for a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate data we hold about you.
Right to Erasure: You can ask us to delete your personal data in certain circumstances.
Right to Object: You can object to us processing your personal data.
You can find more information about your rights on the website of the Information Commissioner's Office (ICO).
7. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
Dan Cooke
North Coast Security
1 Little Tern
Bude
Cornwall
EX23 8FR